1. Identity of the Supplier
The firm selling the articles commercialized in the site www.enoprosit.it, object of the orders, is "Enoteca Carotenuto" of Carotenuto Aniello.
Address:
Enoteca Carotenuto di Carotenuto Aniello
Via Madonnelle, 9/11
80056 - Ercolano (NA) - Italy
Email: info@enoprosit.it
Tel. e Fax :+39 081 7390246
Left vat: IT02759151216
2. Characteristics of the articles
The characteristics of the articles, included the sale price, are in the on line catalogue and visible in every compilation time of the order before the conclusion of the contract. All the prices are to intend included VAT.
3. Duration and validity of the offer
The conditions of the offer of every article are the bring ones and visible on the on-line catalogue during the compilation time of the order before the conclusion of the contract. The Enoteca Carotenuto, reserves himself the faculty to update the conditions of the offer in any moment and without notice. All the prices are expressed in Euro and enclosed Vat agrees.
4. Perfezionamento
dell'ordine
The order transmitted will be intend improved and binding for the Enoteca Carotenuto, only from the moment in which the client will receive confirmation of acceptance by e-mail. Every order will be followed by a regular invoice by e-mail.
As a result of every order will come emitted to regulate invoice or they meet treasurer encloses to you to the products acquires to you.
In the case of payment with preoperating banking Credit transfer customers are begged please to fax (number +39 081 7390246) or email (ordini@enoprosit.it) the data of the effected transaction (number of Cro and date of the operation) within the 48 following hours to the order (excluded festive) Passed such term the order will be annulled. It is clear that the order will be carried out only at the receipt of the transaction.
5. Methods of payment
The forms of payment accepted are:
- Preoperating Banking credit transfer.
- Payment with Credit Card Visa e Mastercard.
- Payment with Credit Card PostePay.
- Cash countersign actually to a total of € 300,00 (only for Italy)..
6. Right to withdraw
In execution to the Decree Legislative 22 May 1999 ns. 185 and to the Directive 97/7/CE related to the protection of the consumers in subject of contracts to distance, the client has the right to recede from the purchase, without any penalty without specifying its motive.
The recess communication must be sent with letter registered letter A.R. to "Enoteca Carotenuto, Via Madonnelle 9/11, 80056 Ercolano (NA) Italy", such communication could be anticipated also via fax or email, confirmed with registered letter A.R. within the 48 successive hours. The motivation does not have no importance. An indication on the causes of the demand for recess, would help us to improve the service and to estimate eventual errors on the choice of the products or the system of transport.
The reimbursement will come carried out by means of banking discount or other system that will come to us marked in the recess letter, the same one will happen in little possible time and however within and not beyond the term of 30 days from the moment in which it has been come to acquaintance of the will to recedere from the purchase.
The goods must not have been opened, private of the covering or parts of the same one, not to bring signs of manomissione. Shipments of return in mark will not be accepted in some case. Expenses mail them for the restitution will be, therefore, to cargo of the customer.
The Enoteca Carotenuto does not answer of eventual damagings of products been necessary in phase of shipment of return of the same ones. In case the company had to receive produced of return damages, does not give back the amount to you poured for the purchase of the same ones. The norm on the recess right, moreover, is not valid when the purchaser is an operator trades them or a retailer.
7. Complains and claims
The sales manager, Mr. Aniello Carotenuto, is at the clients disposal on the phone number +39 081 7390246 and at the e-mail address ordini@enoprosit.it.
8. Guarantee of the products
In the case in which, it is taken place that the product is wrong and inadequate to the consumption, is prayed to send back it to us (the amount remaining) after we we will verify such defect and in the case in which it comes confirmed, the inviaremo newly. In the case in which, the availability of such product was taken place not, through banking discount (to the coordinates from you indicated in the letter of claim) to the restitution of the amount of such product.
9. Competent jurisdiction
For the inherent civil litigations to the application of the contract the territorial competence is that of the Judge of Portici (NA) Italy.
